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New Postdoc Assistance Program Administrator Effective July1, 2024

Beginning July1, 2024, ComPsych Guidance Resources will be the new PAP administrator. Although the program design will remain the same, you will be required to call a new referral center. Please take note of the updated contact information which will be available on our program web page starting July 1, 2024.

Go to the PAP web page


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Stanford Hospitals and Clinics

LGBTQ+ Health Program

Providing compassionate, comprehensive, and unparalleled LGBTQ+ focused care to members of the LGBTQ+ community in the San Francisco Bay area and worldwide. The program offers in-person and video appointments to deliver care in a safe, comfortable, and affirming environment.

960 N. San Antonio Road, Suite 101, Los Altos, CA 94022 
Phone: 650-724-8844

LGBTQ+ Quick Guide to Benefits

Transgender and Gender Non-Binary Benefits and Resource Guide

Dedicated page of resources and services for the transgender and non-binary community

If you or a covered dependent seek guidance on gender-affirming services, please contact SHCA Member Care Services at 855-345-7422. SHCA Member Care Service Specialists are highly trained staff knowledgeable in our benefit plan and will explain our medical plan's covered services and help you navigate accessing care.

Family Planning Benefits

Conception Assisted Services are available to every postdoc and their covered eligible dependents, regardless of marital/relationship status. All covered services are explained under our Stanford Health Care Alliance medical plan section.

Mental Health

Mental health providers that support LGBTQ+ people can be found in Aetna's directory of providers.

  • Go to the directory
  • Enter the zip code of where you'd like to begin the search for a provider, then click Search
  • When you see the list of purple tabs, click on Mental Health
  • Click Mental Health Professionals
  • Scroll down to Gender Identity and click
  • From here, you will see a list of providers
  • You must call the provider of choice to make an appointment.
    • It is important to remember that mental health professionals often do not have receptionists who can take your call. Most handle all administrative tasks themselves and will usually be in session when you call. Please leave your contact info so they can contact you when available.
    • You may get discouraged by the response time, so choose a few providers you might want to work with and contact each of them.

Other Mental Health Resources 

  • Many from the LGBTQ+ community experience rejection and discrimination. This increased pressure increases the rate of mental health issues for them. The website Very Well Mind compiled a list of resources to address this crisis.

Very Well Mind resources for the LGBTQ+ community

Dedicated Team to Support You

Stanford Health Care Alliance Member Care Services

If you are concerned about privacy, SHCA Member Care Services can help you understand your benefits and direct you to in-network providers without needing your name or any other identifying information. You remain as anonymous as you feel comfortable with.

Hours: Mon - Fri, 6:30 am - 7:00 pm (this is not an emergency line. No after-hours, week-end, or holiday services are available) 
Phone: 855-345-7422